RETURN & EXCHANGE
HOW DO I RETURN A PURCHASE?
Mark the item on your order confirmation that you want to return. Put the order confirmation in the package with the item(s). Use the shipping method of your choice (See return address below.)
We manage your return the same day we receive it.
HOW MUCH DOES IT COST TO RETURN A PURCHASE?
You can check at your local postoffice or you can check out the links belows for pricing.
See return address below.
You will be liable for the package if it should get lost.
30 DAYS COOLING-OFF PERIOD
If you are not happy we will refund you, regardless of the reason. Otherwise we will help you exchange for another item that you like more.
If you want to exchange your item(s) we recommend you to return your item(s) to us and then make a new order of your desired item.
The same day we receive your return, we refund your money into your account. For payments with bank card, it usually takes 3-5 banking days before you have the money in your account. With Paypal, the refund is instant.
Neckwear Sweden AB