CUSTOMER SERVICE
Shipping

FREE SHIPPING Free shipping within Europe.

Express delivery Delivery time 1-2 working days with Fedex

Returns

Easy & convenient Use our prepaid return bill (5 €)

30 day return policy Try at home without stress

Contact us

+46 13 - 25 34 34 Mon - fri: 10:00 - 16:00 (Stockholm GMT)

info@neckwearshop.eu We answer within 24 h mon - fri

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PURCHASE INFORMATION

Explore Scandinavian Fashion

We want to bring Scandinavian fashion to the world and make it accessible for everyone. Our range of top class products is carefully hand-picked to represent the Scandinavian lifestyle, where design and quality are key elements.

FREE STANDARD SHIPPING (0 €)

Free shipping on all orders with standard shipping, regardless of order value. Delivery time 3-7 working days. All orders placed before 16:00 (Stockholm time) are shipped the same day. Note that delays could occur with the freight company’s delivery times meaning we cannot guarantee the delivery time.

UPS STANDARD SHIPPING (9 €)

Delivery time 3-5 working days after your order has been sent. Orders with UPS must be placed before 15:00 (Stockholm time) to be shipped the same day. Home delivery.

UPS EXPRESS SHIPPING (13 €)

Delivery time 1-3 working days after your order has been sent. Orders with UPS must be placed before 15:00 (Stockholm time) to be shipped the same day. Home delivery.

EASY RETURNS

Return the item with the shipping method of your choice.

30 DAYS COOLING-OFF PERIOD

Get your money back or exchange item within 30 days after your purchase.

1 YEAR WARRANTY

We offer minimum one year warranty on all products in our range. Applies to all brands and all manufacturing defects and flaws.

PERSONAL SERVICE

Call us if you need help with anything, otherwise we are quick in responding via e-mail. We believe in great customer service.

SAFE E-COMMERCE

We only work with well-known and reliable partners.

  • DHL
  • UPS 
  • Paypal
  • Visa
  • Certified E-commerce

PERSONAL DATA (GDPR) & COOKIES

When you shop on our website we will need to store some of your personal data. You have the right to access this data or to have it erased. We will also use cookies in order to e.g. improve the user-friendliness of our website. You can read more about our use of personal data and cookies in our Privacy Policy. Read more here

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