CUSTOMER SERVICE
Shipping

FREE SHIPPING Free shipping within Europe.

Express delivery Delivery time 1-2 working days with Fedex

Returns

Easy & convenient Use our prepaid return bill (5 €)

100 day return policy Try at home without stress

Contact us

+46 13 - 25 34 34 Mon - fri: 10:00 - 17:00 (Stockholm GMT)

info@neckwearshop.eu We answer within 24 h mon - fri

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PURCHASE INFORMATION

Explore Scandinavian Fashion

We want to bring Scandinavian fashion to the world and make it accessible for everyone. Our range of top class products is carefully hand-picked to represent the Scandinavian lifestyle, where design and quality are key elements.

FREE STANDARD SHIPPING (0 €)

Free shipping on all orders with standard shipping, regardless of order value. Delivery time 3-7 working days. All orders placed before 17:00 (Stockholm time) are shipped the same day. Note that delays could occur with the freight company’s delivery times meaning we cannot guarantee the delivery time.

FEDEX ECONOMY SHIPPING (9 €)

Delivery time 3-5 working days after your order has been sent. Orders with Fedex must be placed before 15:00 (Stockholm time) to be shipped the same day. Home delivery.

FEDEX EXPRESS SHIPPING (13 €)

Delivery time 1-3 working days after your order has been sent. Orders with Fedex must be placed before 15:00 (Stockholm time) to be shipped the same day. Home delivery.

FREE FEDEX EXPRESS WHEN ORDER EXCEEDS 120 €

If you order value exceeds 120 € you can select Fedex Express Shipping for free. If you make a return and order value gets below 120 € the Fedex Express shipping cost will be charged.

EASY RETURNS

Register your return or exchange online and receive a return waybill via e-mail. We charge €5 for a return waybill. You can of course return the item with the shipping method of your choice.

100 DAYS COOLING-OFF PERIOD

Get your money back or exchange item within 100 days after your purchase.

1 YEAR WARRANTY

We offer minimum one year warranty on all products in our range. Applies to all brands and all manufacturing defects and flaws.

PERSONAL SERVICE

Call us if you need help with anything, otherwise we are quick in responding via e-mail. We believe in great customer service.

SAFE E-COMMERCE

We only work with well-known and reliable partners.

  • DHL
  • UPS 
  • Fedex
  • Paypal
  • Visa
  • Certified E-commerce
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