CUSTOMER SERVICE
Shipping

FREE SHIPPING Free shipping within Europe.

Express delivery Delivery time 1-2 working days with Fedex

Returns

Easy & convenient Use our prepaid return bill (5 €)

100 day return policy Try at home without stress

Contact us

+46 13 - 25 34 34 Mon - fri: 10:00 - 17:00 (Stockholm GMT)

info@neckwearshop.eu We answer within 24 h mon - fri

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SHIPPING 

FREE STANDARD SHIPPING (0 €)

Free shipping on all orders witin Europe, regardless of order value. Delivery time 3-7 working days. All orders placed before 17:00 (Stockholm time) are shipped the same day. Note that delays could occur with the freight company’s delivery times meaning we cannot guarantee the delivery time.

UPS STANDARD SHIPPING (9 €)

Delivery time 3-5 working days after your order has been sent. Orders with UPS must be placed before 15:00 (Stockholm time) to be shipped the same day. Home delivery.

UPS EXPRESS SHIPPING (13 €)

Delivery time 1-3 working days after your order has been sent. Orders with UPS must be placed before 15:00 (Stockholm time) to be shipped the same day. Home delivery.

FREE UPS EXPRESS SHIPPING WHEN ORDER EXCEEDS 120 €

If you order value exceeds 120 € you can select UPS Express Shipping for free. If you make a return and order value gets below 120 € the UPS Express shipping cost will be charged.

DELIVERY INFORMATION

We ship all consignments with the national postal service in your country or UPS.

Smaller consignments with standard shipping are sent as mail, which usually means delivery directly to your mailbox. Larger consignments are delivered to your nearest agent and you will be notified via SMS or mail.

Deliveries with UPS are always delivered to your home or office. Usually the UPS driver calls to ask where you are and delivers your package to that address.

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